// Free quick check
Five honest questions. This is guidance, not a pass or fail, and every result can continue to the Mark.
Can your customers, clients, members or users find clear information about what to expect before they visit, book, buy or get started?
Do people have useful options for when, where or how they use your space, service or product?
Have you taken practical steps to reduce sensory or digital overwhelm for the people using what you offer?
Can people ask for support or share their preferences without having to disclose a diagnosis or justify their needs?
Is someone responsible for checking and improving how you support customers, clients, members or users?
Answer all five to see your starting point.